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DTSTAMP:20260407T013530Z
DTSTART:20260427T180000Z
DTEND:20260427T185000Z
LOCATION: Webcast
SUMMARY: Webcast: ProActive Response Group De-Escalation Training
DESCRIPTION: Facilitated by Andy Sexton\, Chad Ayers\n\nIn today&#39\;s workplace\, employees are faced almost daily with customers or teammates that may have needs or concerns that we are forced to handle. Though many of these situations are easily dealt with through simple communication skills\, others may become heated and\, in some instances\, violent. Today we will discuss healthy ways to de-escalate a wide variety of potential issues\n 
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