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UID:064236imp
DTSTAMP:20260521T020452Z
DTSTART:20270406T140000Z
DTEND:20270406T173000Z
LOCATION: Webcast
SUMMARY: Surgent's Coaching Skills for Managers and Supervisors
DESCRIPTION: This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team\, with the goal of helping them improve morale\, productivity and quality. And\, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions.
CLASS:PUBLIC
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